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Privacy policy

Effective Date: Jan 1, 2024

Welcome to SmartSelf.com (the "Website"). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with applicable privacy laws, including Canada's PIPEDA, the United States' CCPA/CPRA, the United Kingdom's UK GDPR, and the EU GDPR.

1. Information We Collect

We may collect the following types of information:

(a) Personal Information

  • Contact details: Name, email address, phone number, and mailing address.
  • Account details: Username, password, and other account preferences.

(b) Non-Personal Information

  • Technical data: IP address, browser type, operating system, and device information.
  • Usage data: Pages visited, time spent on the Website, and other interaction details.
  • Cookies: See Section 6 for more details.

(c) Sensitive Personal Information

We do not intentionally collect sensitive personal information. If you provide such information, you consent to its collection and use as described in this Privacy Policy.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our Website and services.
  • To communicate with you, including sending updates, offers, or service announcements.
  • To comply with legal obligations or enforce our terms of service.
  • To personalize your experience and analyze Website performance.

Legal Basis (EU/UK GDPR):

  • Consent: For optional cookies and marketing communications.
  • Contract: For fulfilling user requests or services.
  • Legitimate Interests: For analytics and improving services.
  • Legal Obligation: To comply with applicable laws.

3. Sharing Your Information

We may share your information with:

  • Service Providers: For hosting, analytics, payment processing, or email communication.
  • Legal Authorities: If required by law, subpoena, or to protect our legal rights.
  • Third Parties: For targeted advertising or analytics (only with your consent where required).

We do not sell your personal information.

4. Your Rights

(a) Canada (PIPEDA):

  • Request access to personal information.
  • Challenge the accuracy and completeness of your data.

(b) United States (CCPA/CPRA):

  • Right to know what personal data is collected, used, shared, or sold.
  • Right to opt out of the sale or sharing of personal data.
  • Right to request deletion of personal data.
  • Right to non-discrimination for exercising these rights.

(c) United Kingdom and European Union (UK/EU GDPR):

  • Right to access, rectify, or erase your data.
  • Right to restrict or object to processing.
  • Right to data portability.
  • Right to withdraw consent at any time.
  • Right to lodge a complaint with a data protection authority.

To exercise your rights, contact us at admin@smartself.com.

5. Data Retention

We retain your data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve Website performance.
  • Analyze traffic and user behavior.
  • Deliver targeted advertisements (with your consent where required).

Types of Cookies:

  • Essential Cookies: Necessary for Website functionality.
  • Analytics Cookies: Help us improve the Website.
  • Advertising Cookies: Used for personalized ads.

Managing Cookies:

  • EU/UK Visitors: You will be asked for explicit consent before non-essential cookies are used.
  • California Visitors: You may opt out of cookies that involve data sharing by clicking the "Do Not Sell or Share My Personal Information" link.

7. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

8. Cross-Border Data Transfers

If you are located outside Canada, the United States, or the EU/UK, your data may be transferred to and processed in countries with different data protection standards. We ensure such transfers comply with applicable laws, such as using Standard Contractual Clauses (SCCs) for EU/UK residents.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

11. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

  • Email: admin@smartself.com